Your privacy is our priority. This document clearly explains how sozu88 collects, uses, stores, and protects your personal information in line with industry-leading data security practices.
Sozu88 understands that user trust is our most valuable asset. In today's digital age, personal data security is not merely a technical requirement — it is our moral commitment to every member who entrusts their information to the sozu88 platform.
This Privacy Policy explains in detail how we handle your personal information from the moment you register through the entire duration of your membership with sozu88. It covers the types of data collected, how it is used, who may receive it, and your rights as the data owner.
This document is to be read together with Terms and Conditions sozu88 and form part of the overall agreement between you and our platform. By using sozu88, you fully agree to this Privacy Policy.
This Privacy Policy applies to all sozu88 services including the official website, mobile app, and all our official communication channels.
Sozu88 collects your personal information through several different channels when you interact with our platform. We only collect data that is genuinely necessary to provide a safe, fair, and responsible service to all members.
This is information you enter yourself during the registration process or when updating your account profile:
When you use the sozu88 platform, our systems automatically record certain technical information for security and service improvement purposes:
To comply with anti-money laundering (AML) requirements and ensure platform security, sozu88 may request supporting documents such as a copy of your identification card, proof of current address (utility bill or bank statement), and a selfie photo for facial verification. All documents are processed through an encryption-protected system and are not disclosed to any party without a legitimate legal basis.
Sozu88 will never request sensitive information such as bank account passwords, PIN numbers, or credit card details via email, WhatsApp, or Live Chat. Be cautious of any party claiming to be sozu88 and requesting such information.
Sozu88 uses your personal information only for legitimate and necessary purposes. We never use your data for purposes outside the scope stated below without first obtaining your consent.
Your data is used to create and manage your sozu88 account, verify your identity at login, process deposits and withdrawals accurately, and grant access to all games and platform features. Without this basic information, we are unable to provide our services to you.
Your activity and transaction data are continuously monitored by sozu88's security systems to detect and prevent fraud, money laundering, unauthorized access, and platform abuse. This is our responsibility not only to you, but to all sozu88 platform users.
We use your email address and phone number to send important account notifications, verify large transactions, inform you of policy changes or technical disruptions, and respond to enquiries and complaints you submit to our support team.
Anonymous usage data is collected and analysed to understand how users interact with the platform, identify areas for improvement, test new features, and ensure the sozu88 platform remains relevant and easy to use for Malaysian users.
With your consent, sozu88 uses your game preferences and usage habits to offer you more relevant promotions, bonuses, and deals on a personalised basis. You may withdraw this consent at any time through your account settings or by contacting our customer support.
Sozu88 does not sell, rent, or disclose your personal data to third-party advertisers for external marketing purposes. Your data remains exclusively for sozu88's internal use only.
Sozu88 does not disclose your personal information to third parties except in the circumstances set out below. All data sharing is strictly governed by confidentiality agreements binding on the receiving party.
In operating the platform, sozu88 works with trusted service providers including payment processors (DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay gateways), identity verification providers, server infrastructure (hosting) providers, and analytics service providers who comply with strict data security standards. These providers only receive the data necessary for their specific tasks and are prohibited from using it for any other purpose.
Sozu88 may disclose your personal information when required by applicable Malaysian law, a valid court order, an official request from a law enforcement agency, or financial and anti-money laundering regulatory compliance obligations. In such situations, we will disclose only the minimum information required.
Should sozu88 undergo any merger, acquisition, or asset transfer, user information may be transferred as part of that transaction. In such cases, we will notify you in advance and ensure your data continues to be protected under an equivalent privacy policy.
| Recipient Parties | Data Type | Purpose |
|---|---|---|
| Payment Processors | Transaction Information | Deposit / Withdrawal Processing |
| KYC Provider | Identity document | Identity Verification |
| Server Provider | Technical data / logs | Infrastructure Operations |
| Authorities | By court order | Legal Compliance |
Sozu88 continuously invests in the latest security technology to ensure your personal data is always protected from unauthorised access, data breaches, and cyber threats. Security is not just an add-on feature — it is the core of sozu88's infrastructure.
All communications between your device and sozu88 servers are protected using 256-bit SSL (Secure Socket Layer) encryption — the same security standard used by leading financial institutions and banks worldwide. This means every transaction, login, and data transfer takes place over a secure channel that cannot be intercepted by any third party.
Access to sozu88 user data is restricted to staff who need it within the scope of their duties only. A multi-layered access control system ensures no individual can access full user records without multi-level authorisation. All access is logged and audited regularly.
Sozu88 infrastructure is monitored around the clock by automated threat detection systems that identify and block suspicious activity in real time. Should any security incident occur that may affect your data, sozu88 is committed to notifying you in a timely manner.
Sozu88 user data is stored in certified data centres that comply with international security standards. Data backups are performed regularly and stored at separate locations to ensure service continuity and protection against data loss from disasters or technical failures.
Personal Security Practices: sozu88 recommends using a strong and unique password, enabling two-factor authentication (2FA) where available, and never sharing your login credentials with anyone — including sozu88 staff.
Sozu88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand platform usage patterns. Cookies are small text files stored on your device when you visit sozu88.
You can manage your cookie settings through your browser. Disabling certain cookies may affect the functionality of the sozu88 platform. For the best experience, we recommend allowing essential and functional cookies.
Sozu88 respects and upholds your rights regarding personal data. You have full control over the information you provide to us, and we are committed to making it easy for you to exercise these rights.
You have the right to request a copy of the personal information we hold about you at any time. sozu88 will provide this information in a clear, readable format within 14 working days of receiving your request.
If you find that any personal information we hold about you is inaccurate or out of date, you have the right to submit a correction request. We will update your records promptly once any required verification is completed.
Under certain circumstances, you have the right to request the deletion of your personal data from sozu88 systems. However, we may need to retain certain records for a defined period to meet legal requirements, financial accountability, and regulatory compliance.
For any data use based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting your use of sozu88's core services. To exercise any of these rights, contact our customer support team via 24/7 Live Chat.
For any enquiries regarding your privacy rights, contact the sozu88 Data Protection team via Live Chat or email at [email protected]
Sozu88 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, meet applicable legal requirements, and protect the legitimate interests of sozu88 and its users.
For as long as your account remains active, sozu88 will retain your profile information, transaction records, and gaming history. This data is required to enable platform use, resolve any disputes that may arise, and maintain the integrity of financial records.
After account closure, sozu88 will retain certain records for a minimum of 5 years in accordance with applicable financial and anti-money laundering (AML) legal requirements. After this period, data will be securely deleted or anonymised.
Technical logs and security records are typically retained for 12 months and then automatically deleted, unless required for an ongoing security investigation.
Sozu88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legislative changes, or platform service improvements. Each version of the Privacy Policy will include a clear update date.
For significant changes, sozu88 will notify you via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the sozu88 platform after the effective date of any changes constitutes acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically so you are always informed about how your information is managed and protected by sozu88.
The latest version of sozu88's Privacy Policy is always available on our official website. The last updated date is displayed at the top of this document for your reference.
256-bit SSL Encryption Active
24/7 Security Monitoring
Two-Stage KYC Verification
Data is never sold to third parties
Full AML policy compliance
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The same 256-bit SSL technology used by the world's leading financial institutions ensures that all data transmitted between you and sozu88 cannot be intercepted or tampered with by any third party.
Sozu88 has never and will never sell, rent, or disclose your personal data to external advertisers or data brokers. Your information is used solely to improve our platform services.
Only sozu88 staff who require access to specific data within the scope of their duties are permitted to do so. Every access is logged, audited, and monitored to prevent any internal misuse.
Sozu88's identity verification process uses an integrated KYC system that handles your documents quickly and securely. Your sensitive documents are stored in a fully encrypted, access-controlled environment.
Sozu88 gives you full control over your personal data. You may request access, correction, deletion, or withdrawal of consent at any time through our easily accessible support channels.
Sozu88 fully complies with anti-money laundering (AML) policies and know your customer (KYC) requirements in force in Malaysia, ensuring this platform is safe and responsible for all users.